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1. Can adolescents call the Quit Line?

Yes, adolescents are welcome to call the Quit Line at 800-QUIT-NOW. The Food and Drug Administration (FDA) has not approved nicotine replacement therapy for persons under 18 so they are not eligible for that benefit.

2. Is the number of calls limited to five per individual?

No, the individual may have as many calls as needed to quit and stay quit. The research indicates that five sessions is the optimal number for telephone cessation counseling. Individuals who relapse are also encouraged to call the Quit Line at 800-QUIT-NOW. Studies show that individuals will quit several times before they stay quit.

3. How does the Nicotine Replacement Therapy get to the individual?

Four weeks of Nicotine Replacement Therapy (NRT) (gum, patches, or lozenges) is mailed directly to the individual.

4. Who provides the services of the Quit Line?

National Jewish Medical and Research Center in Denver, ranked the nation’s Number 1 respiratory hospital by U.S. News and World Report, operates the Montana Tobacco Quit Line. National Jewish also operates the Colorado and Ohio Tobacco Quit Lines, as well as the UCare Tobacco Cessation Line in Minnesota and the nationwide LungLine.

5. How is the Quit Line staffed?

• Counselors including Registered Nurses
• Bachelor-degree or higher educational level
• PRN staff available for heavy advertising, high-volume times of year (January)
• Registered Nurses available to work with clients with chronic diseases (Asthma, COPD, heart-disease, mental health, etc)
• Specific Counselors specialize in:
  • Prenatal Smokers
  • Spit Tobacco
  • Stress Reduction
  • Teen Smokers
  • Weight Loss and Exercise Programs