Transport Services

Transport Services

Cascade County Aging Services operates a transportation service Monday-Friday from 8:00 a.m. - 4:00 p.m. for seniors 60 years of age or older who are unable to drive.  The service is available within the immediate Great Falls area by appointment at least 24 hours in advance of the desired ride time.  Rides are provided to and from doctor, dental, mental health, physical therapy and other related medical appointments, hair and nail appointments,  grocery shopping (unassisted) and socialization opportunities, such as senior center activities, art classes and exercise.  We do not bill for rides, but ask for a $2/ride or $4 roundtrip suggested donation to offset the cost of providing the service. 

Rides are scheduled in advance and rides home are given first come first served upon call for transportation.  The schedule is limited to the number of ride slots we have a day and priority is given to 1) medical appointments, 2) other appointments, 3) shopping for food and other necessities, 4) socialization including volunteering and 5) rides home from previously scheduled appointment (last pickup for ride home is at 4:00 p.m.)  We endeavor to pick riders up for a trip home within 15-20 minutes of the call, but during peak times, you may wait as long as 30 minutes for a ride home.  We do not take same day appointments nor do we add on additional stops the day of your appointment. Assistance with scheduling rides is provided by our Dispatcher/Scheduler at 454-6990.  

To inquire about this service or to schedule an intake for being added to the service, please call 454-6990.

Eligibility requirements for transportation are:

  • Age 60 or older
  • Riders must be mobile with little to no assistance and able to walk from door to car alone
    • Enter vehicle unassisted and are not a fall risk
    • Use of a walker or cane is allowed, but we cannot transport scooters or wheelchairs
    • Seniors requiring wheelchair or scooter service should contact the Great Falls ParaTransit Service at 727-0382.
    • People with underlying dementia or other health related conditions that may cause the client to become lost or unable adequately care for themselves are not good candidates for this service.
    • People requiring assistance with standing, sitting, walking or are otherwise unsteady on their feet (fall risk) are not good candidates for this service.